Hi, I am Sarita Sutar. I live in Pune, Maharashtra. I am a working woman. 3 years ago, I purchased a Sony Bravia TV worth Rs. 4,75,000 and a month ago, it started having problems, like it turning off automatically, some spots appearing on it, and all. I called the Sony TV Services centre, but they said it’s a panel-related issue and I need to replace the panel, which will cost around Rs 2 lakh or more. This is a huge sum for me, and I don’t want to buy a new TV since my old one was given to me as a gift at my wedding to my uncle, which expired in April 2021 as part of COVID-19. I was so close to them and it was the last gift, or you can say that it was a blessing, that I received from them.
At any cost, I have to repair it. As a second opinion, I have called a lot of service centres all over Pune, but due to a lack of confidence and lack of experience, I don’t trust them. I shared my problem with one of my friends. She suggested I call Pristine Services, which is located in Viman Nagar, Pune. I started gathering the information from Google. I saw it in my business and stock profile. I visited their website and came to know that they have 10+ years of experience, so I decided to visit their office. I am very glad that I met Rajesh Sir, who is such a nice and honest man. Team members are highly experienced. He promises to repair my TV within 3 to 4 days, with a warranty of 3 months for only Rs. 1,50,000/-rs. He keeps his word, repairing my TV within 3 days. I am so happy that I can’t express it in words. Since it was my uncle’s last gift to me, I am extremely attached to my TV. It’s the last blessing that I received from them.
Thank you, Pristine Services. Thank you, Rajesh Sir. It will be my pleasure to use your services again and to recommend you to my neighbours and friends.